We are committed to a simple, prompt and high quality service.
Fair prices, no hidden fees and friendly customer service.

Your SIM card will be activated immediately after completing your order. 

All prices are in USD
Yes, incoming calls are always free of charge.

Yes, all of our SIM cards can be used as hotspot / tethering allowed.

If you want SIM card for MiFi or Modem device, please order one of the "data only" plans.

You can choose one of the following options:

1) Unlimited calls to USA and Canada only

2) International calling credit worldwide.

Click here to see price per minute per country.

No, you can keep the SIM and use it the next time you arrive to Israel.
No, our SIM card works only in Israel.

International text messages are not part of the plan.

In order to send international text messages, we recommend you to use free Apps like “WhatsApp” or “Viber”.

Install these apps in your phone before leaving to Israel.

Watch our Tip on how to use your regular WhatsApp account while using our Israeli SIM card:

https://www.youtube.com/watch?v=3f7Mb1BFXtA

Our SIM card works only in unlocked phones.

If you are not sure if your phone is unlocked, you should ask your phone carrier to unlock it for you.

Usually the operator agree to unlock the phone for use with foreign SIM cards when a client ask to.

Usually the SIM will search for the mobile network and log on automatically.

It is highly recommended to insert the SIM only after landing in Israel, and while the phone is turned off.

If you do not have network, please turn off the phone and take out the SIM, insert the SIM back and turn on the phone.

Android users: If you still don't have service, make sure that the network mode is on GSM/UMTS: Settings → Mobile networks → Network mode → GSM/UMTS

Important: Your phone must be unlocked / SIM-free for use in Israel.

 

If your phone have dual-sim slots, please use our SIM card in slot # 1.


Usually the SIM will search for the mobile network and log on automatically.


It is highly recommended to insert the SIM only after landing in Israel, and while the phone is turned off.


If you do not have network, please turn off the phone and take out the SIM, insert the SIM back and turn on the phone.


Android users: If you still don't have service, make sure that the network mode is on GSM/UMTS:
Settings → Mobile networks → Network mode → GSM/UMTS

Calls to 144 (Directory Enquiries) and 1900 numbers are not included in the package!

Calls to these numbers will eat up your data bundle and may incur additional charges.

For example: 052-956-8462

To call the above number from outside Israel, dial: +972529…. or 00972529….

Usually the sim will assign settings automatically.
If there is internet problems do the following steps:

 

IPhone users: go to: settings-general-reset-and press reset network settings

 

Android users:
You should add a new APN (Access Point Name):
Select Settings > select More Setting or More Networks > select Mobile Networks > select Access Points Name -then press the Menu button, click new APN and apply only the following settings:
Name: cellcom
APN: internetg
And save it.
Do not touch on the other settings